Embarking on your first Fred. Olsen cruise will be an exciting and enjoyable experience, however, if you feel apprehensive or unsure about trying something new, Fred. Olsen will do all they can to put your mind at ease and help you settle in as quickly as possible.
Fred. Olsens' ‘New to Cruising’ programme has been created to provide you with all the information you might need during your first cruise onboard their ships. The programme includes get-togethers with other first-time cruisers and meetings with their ‘New to Cruising’ representatives.
There’s no need to worry about anything when you cruise with Fred. Olsen.
Guided ship tours: As you’ll be new to Fred. Olsen and their ships, we recommend you take the opportunity to join a guided ship tour to familiarise yourself with your new ‘home from home at sea’. Fred. Olsen's friendly staff will help you find the restaurants, bars, lounges, outside deck spaces and much more; and are happy to answer any questions you have along the way.
‘New to Cruising’ get together: The ‘New to Cruising’ get together is a great way of meeting fellow first-time cruisers who may have the same questions and queries as you, or people looking for new friends and companions to enjoy their holiday with. Fred. Olsen will also be there to offer some tips on how to make the most of your cruise.
‘New to Cruising’ representative: The ‘New to Cruising’ representatives will be on hand every day throughout your holiday, whether you’re enjoying a week sailing around the UK or venturing further afield on a longer voyage. Available at selected times and places, they will be happy to answer your questions and offer any advice you require.
And everything on board is priced in Sterling, so you don't have any worries about currency fluctuations.
A holiday is precious and as a family-run cruise line, they aim to ensure that your time with them on board is very special. That is why their Chairman, Fred. Olsen Jnr., would like to offer you his Enjoyment Promise** on whichever sailing choose.
Simply book more than 12 weeks ahead on cruises of five nights or more and if, once on board, you let staff know within a couple of days of your cruise departing that it is not right for you, they will arrange for a flight back to the UK from the next available port of call and refund your cruise fare.
That is Fred. Olsen's Enjoyment Promise.